Contact Info: (216 ) 228-9400 ext. 3700
klaugel@utuia.org.
President, Chief Executive Officer
Contact Info: (216 ) 227-5293 Direct
Jeffery Becker
Secretary and Treasurer, CFO
Jeff is the Secretary and Treasurer of the United Transportation Union Insurance Association (UTUIA). He is responsible for the accounting, treasury, regulatory, investment, compensation, commission, and human resource areas of UTUIA. He joined the UTUIA team on April 16, 2018, bringing extensive regulatory and insurance industry experience to support operations. He earned a Bachelor’s of Science degree in Accounting from Myers University (1998) and the Certified Financial Examiner designation (2006). His professional career includes twelve years as an Insurance Examiner Supervisor and eighteen years overall as a regulatory financial examiner with the State of Ohio. Prior to the state, his industry experience includes two years with a nationally recognized property/casualty insurer and ten years with Midwestern National Life Insurance Company where he held various financial and accounting positions. Mr. Becker stays informed of insurance related matters by communications with the Ohio Department of Insurance, National Association of Insurance Commissioners, and the American Fraternal Alliance. Jeff is married with two adult children. He enjoys the outdoors, travel, golf, reading, fitness and seafood.
Home Office Team Members
Beth Centlivre
Actuarial Supervisor
(216) 228-9400 ext. 3710 / 216-227-5425 Direct
bcentlivre@utuia.org
Beth brings over 25 years of actuarial experience within the life insurance industry. With UTUIA for 17 years, she has really enjoyed getting to know the members and volunteering with UTUIA Unit 1. A mother of four, she enjoys attending her children’s many sporting events. Beth is in charge of all in-house actuarial duties, including calculating insurance reserves, dividends, cash surrender values and non-forfeiture values.
Elizabeth Thomas (Beth)
Compensation Specialist
(216) 228-9400 ext. 3510 / 216-227-5254 Direct
ethomas@utuia.org
Beth comes to UTUIA with over 20 years of accounting and payroll experience. She handles payroll, 401k administration, scholarship, health and welfare and various other accounting and HR duties. Beth comes from a strong union background and looks forward to helping our employees and our members.
Nancy Dailey
Customer Service, Policyholders Service
(216) 228-9400 ext. 3742 / 216-227-5290 Direct
ndailey@utuia.org
Nancy brings 28 years of life insurance experience to UTUIA having previously worked with New York Life. Nancy provides customer support to insureds with questions pertaining to their insurance policies, which includes all aspects of coverage/policy provisions as well processing notifications pertaining to coverage and/or premium changes. Nancy really enjoys working with our members.
Lisa Powers
Supervisor of Customer Service, Annuity Specialist
(216) 228-9400 ext. 3751 / 216-227-5218 Direct
lpowers@utuia.org
Lisa oversees the operations of Policyholder Services and the Annuity Department. She assists insureds and annuitants with questions and/or concerns in all areas of insurance and annuity products.
Adam Horvath
Office Administrator
(216) 228-9400 ext. 3621 / 216-227-5255 Direct
ahorvath@utuia.org
For a decade, Adam has played an integral part at UTUIA. As Office Administrator, he is the lead for all projects surrounding the association, including the launching of the new Administrative System, QLAdmin. Adam also supervises the Home Office staff and helps set in motion any agendas or projects set forth by the President.
Tim Woods
Investment Manager/Billing and ACH Supervisor
(216) 228-9400 ext. 3505 / 216-227-5210 Direct
twoods@utuia.org
Tim Woods manages regulatory reporting for the insurance company pertaining to investments and other financial matters, as well as managing the daily cash flows for the bank accounts of the UTUIA.
April Myers
Bank Reconciliation
(216) 228-9400 ext. 3703 / 216-227-5216 Direct
amyers@utuia.org
April brings 16 years office management experience to the UTUIA. She maintains the unclaimed funds for annuity and insurance claims, she prepares commission earnings for some of our Union members, as well as performs our monthly bank account reconciliation.
Tim Wiens
Assistant Director of Claims
(216) 228-9400 ext. 3731 / 216-227-5274 Direct
twiens@utuia.org
Tim has been a benefit specialist in the Claim Department since 1999 where he assists people with claim questions, as well as assisting his fellow claim adjusters. He specializes in assisting with members Disability, Cancer, Accident Indemnity and Waiver of Premium benefits. Tim was elevated to the position of Assistant Director of Claims in 2015.
Csilla Nemeth
Claims
(216) 228-9400 ext. 3732 / 216-227-5207 Direct
cnemeth@utuia.org
Csilla brings 10 years of business administration experience to the UTUIA. Helping members and their families deal with the loss of loved ones, Csilla processes death benefits for members holding life insurance and accidental-death policies, issues payments to the listed beneficiaries or arranges to have the proceeds paid directly to the funeral home. She also processes endowment policies when they mature and assists fellow claim adjusters with members’ phone calls. Quick and efficient, Csilla strives to do her best everyday.
Nicole Valentine
Underwriting Assistant
(216) 228-9400 ext. 3753 / 216-227-5205 Direct
nvalentine@utuia.org
Nicole brings 6 years of insurance experience to UTUIA with knowledge in Workman’s Compensation, LTC and Life and Health. She processes life, accident and health insurance applications and conducts daily follow-ups for outstanding requirements. She assists UTUIA Regional Insurance Managers with pending items and lead follow-up.